Sunday, March 13, 2011

Trouble in the Twitterverse

Sigh.
I knew it was too good to be true.
All right, remember a couple weeks ago when I decided to try switching to "new" Twitter?

At the time, it seemed to work just fine.

Now it doesn't.

I'm clueless as to what the problem could possibly be.

First, it switched me back to the OLD Twitter for no discernible reason.
And now, when I try going to NEW Twitter again, all I get is a blank screen.

Here are the screencaps....

1. (Old Twitter)
At the top, it says "You're using an old version of Twitter that won't be around for much longer." And the yellow button says "Switch to new Twitter!"



2. But when I do click on the yellow button to switch, all I get is this blank screen:


It gives me the same blank screen, no matter what menu item I click on.

I'm going back to "Old" Twitter until I can get this solved.
Anybody know how long that's going to be available?
If they're going to disable the old version, I may be forced out of the Twitterverse, kicking and screaming against my will.

Can any of you lovely computer people please enlighten me as to what's going on?
First, why did it switch me back to the old version?
Second, why doesn't the new version work the way it did a couple weeks ago?
.

6 comments:

whall said...

First suggestion: try a different browser or clear your cookies. Since I have no idea if you have any idea what I'm talking about, here's more info:
-- If you happen to have Firefox, Chrome, or Opera installed, try going to your twitter page from there. You'd know if you do.
-- If you use Internet Explorer as your primary browser, go to Tools --> Internet options --> General tab --> blah blah blah. Tell you what. I don't know what version of IE you use, so go to Microsoft's site for detailed information on how to do this.

If neither of these help, or you need additional help performing this, email/DM me.

Janna said...

Whall: Curious... here's what's happening now: Twitter works about HALF the time, regardless of the browser I use. My primary browser is Firefox 3.6.15. I also have Explorer 6.0.
Both give me the blank screen at Twitter sometimes, and yet both of them seem to be working correctly sometimes now too.
I guess I'll just have to keep refreshing the page and wait!

I'm glad to see it's not just me having the problem. Apparently other people are too.

lotgk said...

Try this.
Sign out of Twitter.
(Click your heels slowly three times)
Clear your cache and cookies on the browser you are using. BTW, update to Firefox 4, it just came out.
Sign back into Twitter.
Click the try the new version of Twitter if the new version does not load.

Secondly, sometimes when people add a template to their Twitter page, the frame may be off kilter, making some or all of your page not appear. Try going into your Twitter settings and return to default settings and see if that helps.

whall said...

Sorry, I didn't set "email me when Janna answers your questions about your long lost cat and where the bread went". So I'm just now seeing your answer.

Is it fixed now? did lotgk's suggestions work, cuz they are the same as I would have suggested. Also try using Page --> InPrivate Browsing just as a test (from internet explorer).

Janna said...

Whall and LOTGK: What ended up working was to just let the screen sit idly for a few minutes. I know, it sounds dumb. But if I leave it alone for a few minutes and do other stuff while I wait, eventually the rest of the page shows up. It makes no sense, but as long as it works now, I'll take it. :)

Janna said...

Whall and LOTGK: Sigh. Ok, well, forget everything I just said in that previous comment. Twitter's not working for me today, but that's ok because today I wouldn't have had anything interesting to say anyway. :)